Q. What areas of the UK do you offers sales and support?
A. We provide both throughout and around the general M25 corridor. However if you have a requirement that falls outside of this then please let us know. We have arrangements already in place whereby service will be supplied directly by the manufacturer or via an another authorised supplier. This facility allows us to provide a Nationwide sales and service structure along with the flexibility to provide consolidated billing across the entire fleet.
Q. Can I purchase a machine without seeing a salesman?
A. Yes of course. We honestly believe that having a salesman visit provides the best level of service and advice to our customers. However many buyers are very knowledge about their needs and therefore proposals and contract documentation can all be handled by email, fax or post, if that’s what you wish.
Q. Can I rent rather than lease a products?
A. Our most popular method of supply is via a lease but we do offer short and long-term rentals as well as an out-right purchase.
Q. How do I get charged for servicing?
A. Our standard terms are monthly but we can provide monthly billing on a case by case basis.
Q. Do I get full training on both the hardware and software?
A. Yes. We can provide different intensities of training dependant on your needs and experience. Just let us know what you require.
Q. I already have equipment from another supplier. Can I change to using World of Color?
A. Yes. If we are upgrading your present equipment then will make sure that your current contractual obligations are met and that your replacement model is in and working before the old one is removed.
Q. Can you take over the service of our current photocopier?
A. Only if it’s a Canon based product and only after we have assessed its condition. See our Service page for a fuller answer.
Q. Do your machines come with a 12 month warranty?
A. Canon provides us with a warranty on the machine and on parts if they fail before their expected life usage. However all this is really irrelevant as we cover you for all these things via your service agreement. Should there be any need to approach Canon due to a product or part failure then it’s all handled by us. We’ll just fix your machine in the normal way and then take the issue up with Canon direct. That way you’ll not be charged or be inconvenienced should any matter be in dispute.